Contact
Questions about a subscription, help with setup or something not working as it should? Tell us what you need and a real person will answer.
Get in touch
Have questions, feedback or need assistance? We are here to help. Your enquiries matter to us and we will do our best to answer promptly. Here are several ways to reach Streamox.
Fill in this form
Tell us your device and the step that is blocking, and we can usually answer in one message.
Before you write
You may find the answer here
Many questions are already covered on our other pages. You could be sorted in a couple of minutes rather than waiting for a reply.
FAQ
Common questions
Still stuck? Use the form above and include your device model and the app you installed.
WhatsApp is usually the fastest route. Email and the contact form are answered as quickly as we can, and always within the same working day where possible.
Your device model, the application you installed and the exact step where things stop working. With those three details we can usually identify the cause straight away.
Check your spam folder first, as automated messages sometimes land there. If nothing has arrived, message us with the email address you used at purchase and we will resend them.
Yes. Our installation guide covers the common devices step by step, and if something is still unclear we will walk you through it.
Of course. Send us your device model and what you want to watch, and we will tell you plainly whether the service fits before you pay anything.
Not a customer yet?
Start with the free trial. Test the channels on your own device, then choose a plan once you know it works.